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FAQ: Payment Options, Self-Service and Credit Card Fees

Payment Options and Self-Service

Below are frequently asked questions (FAQs) about payment options and Self-Service.

Each student that attends Saint Xavier University will have an account with the Office of Student Accounts. This student account will include charges/payments for tuition and fees, housing and food, and other charges, as applicable. All of the charges will be billed using our e-Bill process.

Convenient and reliable alternative to paper bills. You also have the ability to give access to authorized users to view your bill and make payment. There are several reasons why Self-Service is the official billing method at Saint Xavier University. The primary reason is to provide faster, easier and accurate service to our students and their parents or guardians. The vast majority of students and parents are familiar and comfortable with the web culture. It has become commonplace to perform many daily transactions and communications via email and the Internet. Many universities and institutions around the country are using electronic billing as their primary method of billing. In addition to providing more efficient service, electronic billing also results in time and monetary savings to both the student and the institution. As a highly respected institution, Saint Xavier University strives to provide services electronically.

All enrolled students can view their bill and make a payment on mySXU and go to Self-Service to print a copy of your bill.

A person other than the student may have the ability to view the Self-Service option as an authorized user.

Students must set up authorized payer accounts to allow others, such as parents, spouses, or employers, to view their bills and make online payments toward their student account. To set up an authorized payer account, follow the instructions below:

Below are the steps to set up an authorized user account;

Student:

Log onto mySXU and go to Self-Service
Proxy Accounts (NEW!)
Read the disclaimer and agree to the terms by selecting the link
You can choose to create a new proxy to access your account (under Add a Proxy, click dropdown box under Select a Proxy, select Add Another User), or choose an existing person, who has a relationship already defined, to add access.
Fill out the required information, then select the access you will allow. Make sure to click the Disclosure Agreement which authorizes Saint Xavier University to disclose your information to the proxy, and then click Submit.
Assign the user a username and password as directed
An email will be sent with a user name for your proxy. The proxy will receive the same message and also a follow-up message with their password. If your proxy does not see these emails in their inbox, please have them check spam or clutter.
Once the authorized payer has logged into MySxu and is in Self Service, they will be prompted to reset their password.

Log into MySxu and in Self Service,  click on Student Finance to go to the student 
finance information pages.  Choose how they would like to pay (e-check, 
Discover, MasterCard, American Express, or Visa). 
(IMPORTANT NOTE: Credit/Debit Cards charge a 
2.7% service fee). The proxy will enter an amount 
to pay, and then click on Proceed to Payment.

No. The authorized payer can print a copy of the bill via the Internet and mail his/her payment (check or money order) along with the remittance portion of the printed bill to the the Office of Student Accounts. Make the check payable to Saint Xavier University and include the student's ID number on the check.

Mail to:

Office of Student Accounts
Saint Xavier University
3700 West 103rd Street
Chicago, IL 60655

Log onto mySXU and go to Self-Service and select the View Account and Make Payments link.

You can view your account by logging onto mySXU and go to Self-Service and selecting the View Account and Make Payments link. Click on Term to see balance

Students that do not pay the bill by the due date may be charged $100 late clearance fee for the semester. 

  • Master Card, Visa, Discover and American Express On-Line
  • Cash, check or money order accepted at the Office of Student Accounts

Credit Card Service Fees

Below are frequently asked questions (FAQs) about credit card service fees.

The credit card payment method has become prohibitively expensive because of the fees charged by credit card companies to Saint Xavier University for credit card transaction processing. Historically, the costs associated with credit card use were absorbed by the University. As a result of budget reductions, the University has elected to impose the service fee to defray these costs rather than divert limited remaining resources from instructional activities.

A non-refundable service fee of 2.7 percent will be added to each credit card transaction when paying tuition and fees on your student account. This fee is to offset the processing fee the University must pay to the credit card processor.

Saint Xavier University will accept MasterCard, Visa, American Express and Discover credit cards through the online self service portal. The University will no longer accept Visa credit or Visa debit cards for the payment of tuition and fees. Credit cards will only be accepted through the online self service portal. 

Yes, debit cards are treated in the same manner as credit cards and will be subject to the non-refundable 2.7 percent service fee. 

You can avoid paying the credit card service fee by paying online with an e-check, which is an electronic debit to your checking or savings account. There is no charge to pay by e-check.

Effective July 1, 2013

  • Office of Student Accounts: cash, check, money order
  • Online self service portal: e-check, Mastercard, Visa, American Express or Discover credit cards