The Information Technology department supports University students, faculty and staff in their use of technology. IT maintains systems for academic and administrative use including computers for student use in a variety of locations University wide. These computers can be used for accessing email, the web and productivity software. Information about the University wireless access can be viewed on mySXU.
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Chicago Campus |
Orland Park Campus OPC-166 708-802-6228 helpdesk@sxu.edu |
CLAWS (Online services for Student, Faculty and Staff)
The Cougars Local Academic website (CLAWS) offers a variety of self-service and administrative functions, including search for classes, registration, schedule changes, make a payment, check financial aid and account status, check academic history and grades, and petition for graduation.
Anyone can search for classes using CLAWS. Other features of CLAWS require a netID and a password that are sent to your SXU email account. For the initial registration, all undergraduate students and all graduate students in the Schools of Education and Nursing must have the electronic approval of their advisors. Anyone applying to SXU can retrieve financial aid award information and admit status via CLAWS using assigned login information emailed to their address of record.
CLAWS is available between 5 a.m. to 1 a.m. seven days a week from your browser (scheduled downtime is 1 a.m. to 5 a.m. daily and occasionally Sunday mornings for scheduled maintenance).
Each registered student receives an SXU email account accessible at http://mymail.sxu.edu through a web browser. Access to email is through the University netID and password, which is initially sent to all newly registered students through the U.S. Postal Service. Students are encouraged to use this resource because the University communicates important information through this channel. If you did not receive your netID and password, or if you have questions about accessing your SXU email, please contact helpdesk@sxu.edu, or call 773-298-3291. You are welcome to stop by S-119 or OPC-166 for assistance.
Software, Internet and Printer Access
Windows and Mac OS computers, networked printers, and Internet access are available in the information technology labs. Students use their netIDs and passwords to access lab computers, software applications, the Internet and the printers.
Printing documents in the labs requires an SXU identification card (Cougar Card) with sufficient funds remaining, in an associated lab printing account. Instructions for accessing these services can be viewed on mySXU. Students also have campus and remote access to centralized file storage at https://myfiles.sxu.edu.
There are various information technology labs on the Chicago and Orland Park campuses, some of which are dedicated to classroom instruction. The University also has computers on wheels that can convert any classroom into a technology lab.
Helpdesk and Information Technology Lab Schedule
| Chicago Campus (Fall and Spring Semester Hours) Warde Academic Center S-108 and Helpdesk Hours |
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| Monday - Thursday: | 8 a.m. - 10 p.m. |
| Friday: | 8 a.m. - 6 p.m. |
| Saturday: | 10 a.m. - 5 p.m. |
| Sunday: | 12 p.m. - 5 p.m. |
| Chicago Campus (Summer Hours) Warde Academic Center S-108 and Helpdesk Hours |
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| Monday - Thursday: | 8 a.m. - 7 p.m. |
| Friday: | 8 a.m. - 5 p.m. |
| Orland Park Campus OPC 160 | |
| Monday - Thursday: | 11 a.m. - 7 p.m. |
| Friday: | 11 a.m. - 5 p.m. (*by phone) |
| Saturday: | 8 a.m. - 11 a.m. |
Note: Labs have shorter hours during semester breaks and are closed throughout holiday weekends.
