Health Insurance

Insurance Coordinator

Saint Xavier University's insurance coordinator is:

Karrie Mallo

For any questions on the insurance cost, waiver or becoming a member of the student health insurance policy, please contact the insurance billing coordinator:

Maura Mulcrone

Online Account Access

To access your online account, or to find out more about student health insurance enrollment, plan benefits or any other insurance matters, including online waivers, please visit www.saintxavierinsurance.com.

On-Campus Insurance Coordinators

The insurance coordinator is here to answer student questions and help them navigate through the enrollment/waiver process, claims and any other insurance issues. While there is a wealth of information at the Associated Insurance Plans website, www.saintxavierinsurance.com, students who would prefer to get their insurance questions answered in person may come speak with the on-campus representative.

Office hours are between 8:30 a.m. and 4:30 p.m. Monday through Friday:

Accounting Office
Office: WAC, A-105
Phone: 773-298-3258
Email: mallo@sxu.edu


Saint Xavier University
Attn: Karrie Mallo
3700 West 103rd Street
Chicago, Illinois 60655

Companion Life Insurance Contacts

Associated Insurance Plans International
P.O. Box 189
Libertyville, IL 60048

Claims Administrators

Administrative Concepts, Inc.:

Telephone: 1-888-293-9229
Email: claims@visit-aci.com

994 Old Eagle School
Suite 1005
Wayne, PA

You may check the status of a claim you have already filed at www.saintxavierinsurance.com and click on Check Claims Online.

Companion Life Insurance Provider Directory

A complete list of Preferred Care Providers and Pharmacies can be found online at www.saintxavierinsurance.com. Please select Preferred Provider and then option PHCS Network (PPO).

Note: Referrals must first be obtained via the Student Health Center before scheduling appointments with providers outside of the Student Health Center.

Companion Life Insurance Pharmacy Network

1-800-452-5772 or visit www.saintxavierinsurance.com and log into your online account for questions about status of pharmacy claims, pharmacy claim forms, excluded drugs and pre-authorization.

Global Emergency Services

1-800-850-4556 (toll-free within the U.S.).

An emergency helpline for students in need of medical or legal help or advice, within or outside of the United States.

Nurse Advice Line 24-hour on Call

1-800-850-4556 or collect outside the U.S. and Canada, 603-328-1713.

24-hour telephone access to registered nurses who can provide information on a variety of health topics.