Frequenty Asked Questions
Below are some frequently asked questions involving the Health Center.
We can only guarantee a short wait if you have a scheduled an appointment. Walk-in appointments are accepted; however, there might be a wait before seeing a provider. To schedule an appointment, please call 773-298-3712.
No. The Center welcomes everyone including residents of the surrounding Chicago community.
We are preferred providers with Aetna PPO, Blue Cross/Blue Shield PPO, Humana PPO, Medicare, and multiple plans with United Healthcare. We also offer low cost self-pay services for out of network patient, uninsured adults, and children. Please call the number on the back of your insurance card for network status or the Health Center at 773-298-3712 for current pricing.
We are actively working with many other health insurances to gain preferred provider status. Please check this website or call the Health Center for updates.
Payments of cash, personal check, cougar cards, or credit cards are accepted from community members and SXU students, staff and faculty.
Patient records can be picked up by the patient or another designated person. Records can also be mailed or faxed upon the patient's request. A Patient Record Release form (PDF) needs to be completed and submitted to the Health Center at least 24 hours before records are ready to be picked up or sent out. The Patient Record Release can be downloaded from this Web page or picked up in person. There is no charge for this service.
The Health Center has Family Nurse Practitioners. The Center also has a collaborative relationship with a local Family Practice Physician.
The Health Center is located in the Northwest corner of Parking Lot 4, behind Regina Hall. There is a large radio tower directly behind us. We are in a grey modular unit with red awnings next to the baseball field. For directions, please take a look at our campus map.